Refund Policy for LAB Ventura
At LAB Ventura, we strive to provide exceptional Accounting and Taxation services to our clients. However, we understand that there may be circumstances where a refund is necessary. Please review our refund policy outlined below:
1. Eligibility for Refund:
-
Refunds are eligible within 30 days from the date of purchase for services not yet rendered.
-
Refunds are only applicable to clients who have made payments directly to LAB Ventura.
2. Non-Refundable Services:
-
Services that have been fully rendered or completed are not eligible for refunds.
-
Any third-party fees incurred during the provision of services are non-refundable.
3. Refund Procedure:
-
To request a refund, clients must contact LAB Ventura's customer support team at info@labventura.com within the specified refund period.
-
Clients must provide relevant details such as the invoice number, date of purchase, and reason for requesting the refund.
-
Our team will review the refund request and may require additional information for verification purposes.
4. Refund Processing:
-
Once a refund request is approved, the refund will be processed using the original method of payment within 7-10 business days.
-
Clients will receive an email notification confirming the refund transaction.
5. Disputes and Chargebacks:
-
In the event of a dispute or chargeback initiated by the client without following the refund procedure outlined above, LAB Ventura reserves the right to contest the chargeback and provide evidence of services rendered.
6. Exceptions:
-
In certain circumstances, LAB Ventura may offer credits or alternative solutions instead of a monetary refund, at our discretion.
7. Amendments to Refund Policy:
-
LAB Ventura reserves the right to modify or update this refund policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website.
Contact Us: If you have any questions or concerns regarding our refund policy, please feel free to contact us at info@labventura.com
By using our services, you acknowledge that you have read, understood, and agreed to our refund policy.
Last Updated: 12th February 2024